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V VILLE CITY ATTY OFC TELr004-971-9523 Mar 15.93 10-45 N0.0 05 P.08 <br />ADELPHIA <br />CABLE COMMUNICATIONS <br />CHARLOTTESVILLE <br />:larch 1993 <br />Des. Adelphin Customer. <br />Adelphia Cable has teeendy completed a stis"'liwart fihu optic upgr9dt of our able system. <br />our cu storner service utics. <br />We have also added many new channels and cervica, and have e:parided capabl <br />Dcspito these investments, we have been able to maintain otu cable mtw unchanged for over two yam• <br />Because of mounting operating Cosa and increased programming expenses, Adelphia now fads it necessary <br />to raise some cnoie rates- However. not all our ratty will incroese. For example, Bfoadoast Sarviee, <br />offering a wide variety of programming from around Virjinia and the Washington, DC ams, is actually <br />priced 30% lower now than it was two yea" ago and will not change in price this year. Additional oudeta <br />for Standard Service and for Standard Service plus Premium Channeis will decrease by subsuntial but <br />varying amounts. Please mad on for full details, <br />Substantial investments In Technology and Customer Service <br />In the last two yeas, Adelphia has invested over $3 million in a stated -the -art fiber optic rebuild <br />which has made our able system one of the mots technically advanced in the country. We have Invested <br />another $250,000 in new signal receiving equipment to ensure that the system functions smoothly into the <br />21st century. We have Also made substantial investments In renovating our satdlitc receiving site and our <br />office at 324 W. Main Street in Charlottesville. We have expanddbusiness <br />Customer this office <br />Service and we <br />Center. <br />now offer 24-hour cussomer service, assistance 365 days a yewthrough <br />More Channels and Sersices Than Ever Before <br />New fiber optic technology enables us to offer improved pic=t quality and improved suvice <br />reliability. Thit upgrade has also enabled us to bring you a greedy -expended arra? of channels and sa'vicm <br />• Economy Service (consisting of Broadcast Service tad Satellite Service) has doubled in scope <br />since the rebuild, going from 17 channels to 34 charnels. and now bungs you such Populaf <br />channels as Nickelodeon, CNN. TNT, USA, HTS, CSPAN 2, The Discovery Channel. EWTN. <br />TBN, QVC, and others. <br />• Standard Service (consisting of Broadcast. Srrlliw. and Expanded Satellite Services) hos <br />grown from 30 channels to 48 channels and now includes American Movie Classics, Bravo, E! <br />Entertainment, Lifetime, Comedy Cenral. The Travel Channel, and The Lesmmg Channel. <br />• You may now receive Pay -Per -View movies and evens on the Request and ReqursL 2 channel. <br />• We bring you the latest in Premiirn entertainment with "Multiplexes" of HBO and Cinemax, <br />s ser is enjoyed by only a handful of communities throughout the country. <br />• To help you final listings for our new "Multiplexed" Premium channel and Pay -Per -View <br />channels, Adelphia offers a new And improved programming guide called The Enierrmeer. which <br />will replace The Cable Guide in March 1993. <br />• Adelphia now offers Digiul Cable Radio (DCR). ftaturint 19 formats of uninterrupted CD -quakily <br />music :: hours a day plus simulcasts of some of our rause and Premium channel. <br />0 324 WEST MAIN STREE- • CHARLOTTESVILLE, VA 22901 • TELEPHONE: 800-835-4"9 <br />