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<br /> 22 <br />2.4.5 Travel Demand Management <br />Travel Demand Management (TDM) involves actively managing travel demand rather than simply trying <br />to accommodate the travel demand that naturally occurs. TDM measures (and entire TDM programs) <br />can be divided into three broad categories: <br />· Information and Encouragement. This is passive encouragement to change travel behavior, such <br />as with information posters or leaflets. <br />· Support Services. These are physical measures or services. Often they involve supporting people <br />who choose to use alternative modes, with measures such as ride-matching services, priority spaces <br />for carpoolers, or installing bicycle racks and showers. They can also include provision of the <br />alternative modes themselves (for example, providing a park-and-ride service). This category also <br />includes measures to avoid or reduce commuting into downtown, such as telecommuting or a <br />compressed work week. <br />· Financial incentives and disincentives. These include measures such as parking fees and free <br />transit pass programs. This category also includes measures required by ordinances, such as <br />maximum parking limits or mandatory TDM plans for new developments. <br />Experience has consistently found that information-only programs have minimal effects on travel <br />behavior. Programs with support services have noticeable effects, but the greatest effects are from <br />programs that combine the support services with real incentives and disincentives. As described in <br />Section 4.2, the price of parking is a very important incentive. It should also be noted that the extent and <br />level of employer participation is a key sensitivity in the effectiveness of TDM packages. <br /> <br /> <br /> Financial incentives and disincentives <br /> <br />Provide services and facilities that support alternatives <br /> <br />Provide information and encouragement, but no services <br /> <br />Effectiveness in <br />reducing parking <br />demand <br />