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<br /> <br />supporting such determination. The written determination shall promptly be served on the parties. <br />(2) If the Director determines that there is reasonable cause to believe that a violation <br />of this ordinance has been committed, the Director shall immediately endeavor to eliminate any alleged unlawful discriminatory practice through informal dialogue or mediation. <br />(3) If the complaint cannot be resolved through informal dialogue or mediation, the Director shall proceed with the preparation of materials for consideration by the <br />Commission for the purpose of holding a vote on whether to conduct a public administrative hearing on the complaint. <br />(4) Such materials shall include a copy of the written determination with the names and identifying information of the complainant, respondent, respondent’s agents, and any witnesses redacted. <br />(5) Upon request by the Commission, the Director shall provide a copy of the full investigative report with the names and identifying information of the complainant, respondent, respondent’s agents, and any witnesses redacted. <br />(6) If the Director determines that there is insufficient reasonable cause to believe a violation of this ordinance has been committed, the Director shall dismiss the <br />complaint and advise the complainant in writing that such dismissal shall become final unless, within ten (10) calendar days of receipt of the notice of dismissal, the complainant files with the Commission a request for a review of the determination of the Director. <br />(f) Contracted services <br />(1) In order to fulfill the requirements of this section, the City Manager or their designee is authorized to contract on behalf of the City with any objective, neutral third party qualified to assess allegations of discrimination under this section for the purpose of receiving complaints, conducting investigations, rendering written <br />determinations of whether there is reasonable cause to believe a violation of this <br />ordinance has occurred, conducting informal dialogues or mediations of complaints, and advising the Director of the Commission of the results of any investigation, informal dialogue, or mediation of complaints. <br />Sec. 2-437.2. Investigation of individual housing discrimination complaints and issuance of findings. <br />(a) Complaints and Answers (in accordance with 42 U.S.C. § 3610 and 24 C.F.R. § 115.204) <br />(1) The Director shall develop and implement a central intake procedure to be used by the Office of Human Rights for receiving and processing individual inquiries that allege an unlawful, discriminatory housing practice. <br />(2) Upon the receipt of such inquiry, the Director or other designated professional staff shall conduct an initial assessment to determine if the inquiry is jurisdictional. The inquiry may be dismissed by the Director without further action if it is non-jurisdictional. <br />(3) If the inquiry is not dismissed, any person claiming to be aggrieved by an unlawful <br />discriminatory housing practice may file a complaint in writing with the Office of Human Rights not more than one year (365 calendar days) following the alleged discriminatory act. The complaint shall be in such detail as to substantially apprise